Commercial tenant representation

We find, negotiate and secure office, retail, medical and industrial space for tenants, and only tenants. Our job is to lower your occupancy cost, protect your flexibility and make sure the space actually works once you move in.

Why tenants need their own broker

The listing broker on a building works for the landlord. Their job is to fill the space at the highest rent and the most landlord-friendly terms. A tenant representative works the other side: we survey the whole market, not one building, and use competition between landlords to improve rent, free rent, tenant improvement allowance, renewal and expansion rights, and exit options.

In most commercial leases the tenant’s broker is paid from the commission the landlord has already budgeted for the deal. For most tenants, that means professional representation costs nothing out of pocket. We disclose our compensation in writing before we start.

What we negotiate

Base rent and escalations

Starting rent, annual increases, and how operating expenses, taxes and insurance pass through (NNN, modified gross or full service).

Concessions

Free rent, tenant improvement allowance, landlord work, moving allowances and early access for fixturing.

Term and flexibility

Renewal options, expansion and right-of-first-refusal rights, contraction and early-termination options, and sublease/assignment rights.

Use and exclusives

Permitted use, exclusive-use protection for retailers, co-tenancy, signage and hours, critical for restaurants and medical users.

Operating expense protections

Caps on controllable expenses, audit rights, gross-up provisions and exclusions that keep CAM and pass-through charges honest.

Delivery and build-out

Delivery condition, punch list, penalties for late delivery, and who controls the construction schedule.

Our tenant representation process

  1. Needs analysis. Headcount or sales goals, square footage, location priorities, parking, power, ceiling heights, zoning and budget.
  2. Market survey. On- and off-market options, including sublease space and buildings that are not actively advertised.
  3. Tours and test fits. We tour with you and get space plans done early, so you compare usable layouts as well as square footage.
  4. Competitive proposals. We issue requests for proposals to multiple landlords and compare them on a net-effective-rent basis.
  5. Build-out underwriting. Our Florida CGC background lets us pressure-test landlord work letters and TI allowances against real construction costs.
  6. Lease negotiation. We work alongside your attorney through the letter of intent and lease document.
  7. Move-in and beyond. We track critical dates, renewal notices, option deadlines, expirations, so you never lose leverage.

Property types

  • Office: Class A towers in Brickell and Midtown, creative office in Wynwood, DUMBO and Flatiron, suburban office in Fort Myers, Estero and Plantation.
  • Retail and restaurant: street retail, neighborhood centers and outparcels, from Las Olas and Lincoln Road to Cape Coral’s commercial corridors and Williamsburg storefronts.
  • Medical office: outpatient and clinical space where plumbing, ADA, and zoning matter as much as rent.
  • Industrial and flex: warehouses, last-mile logistics and contractor yards in Doral, Pompano Beach, Fort Myers, Red Hook and Sunset Park.

Renewals: the deal most tenants leave money on

Many tenants simply sign whatever renewal the landlord sends. Starting 12 to 24 months before expiration, we run a real market process so your landlord is competing to keep you. Even when you stay put, a credible alternative is often worth meaningful rent reductions, fresh improvement dollars or more flexible terms.

How leases differ between Florida and New York

Tenants who have leased in one state are often surprised by the other. The basic idea is the same, but the structure, the costs layered on top of rent and the landlord’s expectations all shift.

ItemFlorida marketsManhattan and Brooklyn
Common lease structureRetail, flex and many suburban offices are quoted triple net, with taxes, insurance and common area costs added to base rentOffice is often quoted on a full service basis with a base year, and the tenant pays its share of increases in taxes and operating costs above that year
Taxes on rentFlorida long charged state sales tax on commercial rent; the legislature repealed it effective October 2024. Confirm current treatment with your CPAManhattan below 96th Street has a city Commercial Rent Tax for tenants above certain rent thresholds; Brooklyn does not
Insurance pass-throughProperty insurance has become a big part of NNN charges, especially near the coastUsually inside operating expenses, less often the headline issue
Credit supportPersonal guarantees are common for small and newer businessesLarger security deposits and “good guy” guarantees are common, letting a guarantor walk away if the tenant vacates properly with notice
Build-outTenant-managed build-outs with an allowance are common; local permit offices vary widely in speedLandlord approval of plans, building rules on contractors and hours, and DOB filings add time and cost

These are general patterns, not rules. Every lease is negotiated, and your attorney should review the final document.

Reading the work letter before you sign the LOI

The work letter decides who builds what and who pays for it. Tenants often focus on the dollar amount of the allowance and miss the terms around it. There are three basic approaches:

Turnkey

The landlord delivers the space finished to an agreed plan. Simple for the tenant, but the plan and finish level must be spelled out, or the landlord will build to the cheapest reading of it.

Allowance

The landlord contributes a set amount and the tenant manages construction. More control, more risk. Check whether the allowance can cover design, permits, cabling and furniture, and when it is paid.

Landlord work plus allowance

The landlord handles base building items such as HVAC, restrooms or a new storefront, and the tenant gets an allowance for the rest. Define exactly what base building means.

Questions we ask on every work letter: Does the allowance get paid on a schedule or only after completion? Is there a supervision or management fee charged by the landlord? Who pays if the existing HVAC, electrical service or roof needs replacement? Can unused allowance be applied to rent? What happens if the landlord’s work is late? Because we have priced and managed build-outs, we can tell whether the allowance matches the scope, before you are locked in.

Requirements that change by use

A space that works for one tenant can be a costly mistake for another. Before touring, we screen for the items that matter most to your type of business.

Medical and dental

Plumbing to each operatory or exam room, ADA-compliant restrooms and entries, patient parking, and zoning that allows medical use. Imaging equipment may need shielding and floor load review. Some buildings restrict medical tenants or limit after-hours use.

Restaurants and food service

Grease interceptor size and location, a path for the kitchen exhaust hood to the roof, gas service, adequate electrical capacity, and parking or occupancy limits that affect seat counts. Second-generation restaurant space can save a lot, but only if the existing equipment and systems are in good shape and code compliant.

Industrial and flex

Clear height, number and type of loading doors, truck court depth, power, sprinklers suited to what you store, and zoning that allows your operation, including outdoor storage or vehicle parking.

Office

Usable versus rentable area, HVAC hours and after-hours charges, internet providers in the building, natural light, and how the floor plate fits your layout. Test fits early prevent signing for space that only works on paper.

How long a search takes, and what slows it down

Timelines depend on size, use and market more than anything else. Here is how we think about planning, working backward from your lease expiration or move date.

Type of requirementWhen to startWhat usually drives the schedule
Small office, little build-out6 to 9 months aheadFinding the right fit, lease review
Larger office with build-out12 to 18 months aheadDesign, landlord approvals, permits, construction
Medical or dental12 months or morePlumbing and code work, equipment lead times, inspections
Restaurant12 months or moreKitchen design, grease and hood work, health and building permits
Industrial or flex9 to 12 months aheadLimited inventory of the right building, power upgrades

The slowest piece is almost always permits and construction, not the search itself. In Florida, permit review speed varies by city and county. In New York, landlord plan approval and Department of Buildings filings add steps. We build those into the plan from day one.

Mistakes tenants make, and how we prevent them

  • Comparing asking rents instead of total cost. A lower base rent with high pass-through charges can cost more than a higher rent on a gross lease. We compare total occupancy cost over the full term.
  • Accepting the landlord’s measurement. Rentable square footage includes a share of common areas. Load factors vary from building to building, and we check them.
  • Signing a personal guarantee with no limits. Guarantees can often be capped, reduced over time or tied to a set number of months of rent. Your attorney should negotiate the final language.
  • Ignoring the exit. Businesses change. Assignment and sublease rights, and sometimes an early termination option, give you room to adjust.
  • Letting the renewal option lapse. Many options require written notice months before expiration. Miss the window and you lose the right. We track these dates for clients.
  • Assuming the systems work. HVAC units, roofs and electrical service age out. The lease should say who pays to fix or replace them, and we check their condition before you sign.

Hypothetical: two proposals, one clear answer

This is a hypothetical example, not a real client. A physical therapy practice is choosing between two spaces in Lee County. Space A has lower base rent and a small allowance, but needs new restrooms, plumbing for treatment areas and an HVAC replacement. Space B has higher rent and a larger allowance, and it was previously a medical office with most of the plumbing in place.

On asking rent alone, Space A wins. Once we price the build-out, Space A needs far more construction than its allowance covers, and the work would push the opening date back while the practice is still paying rent at its old location. Space B costs more per month but less in total over the term, and opens sooner. The practice would also get a landlord commitment on HVAC replacement written into the lease. This is the kind of comparison we put on one page for every client.

Submarket notes for tenants

We cover tenant work in every neighborhood on this site. A few examples of how local conditions shape a search:

What our proposal comparison shows

When landlords respond to our requests for proposals, we put them side by side in one report. For each space it shows base rent and annual increases, estimated pass-through charges, free rent, allowance and landlord work, the estimated build-out cost and gap to be funded, total occupancy cost over the term, net effective rent, delivery date and rent start, renewal, expansion and exit rights, and any red flags from our physical review. A short recommendation sits at the top. You can hand it to a partner, a CFO or a lender and they will follow it.

Should you lease or buy?

Many small and mid-sized businesses, especially in Southwest Florida, ask whether they should own their space. Owning can build equity and lock in occupancy costs, but it ties up capital, adds responsibility for roofs, insurance and repairs, and makes moving harder. Leasing keeps capital in the business and offers flexibility, but rent rises over time and you are subject to the landlord’s decisions.

We can run both searches at once and compare the options in the same format, so the decision is based on real properties and numbers. Tax and financing questions belong with your CPA and lender. For buyers, see investment sales, and if construction is involved, owner’s representation.

Tenant lease terms, defined

  • CAM: common area maintenance, the tenant’s share of costs to run shared areas such as parking lots, landscaping and lobbies.
  • Base year: the year whose operating costs set the baseline; tenants pay their share of increases above it.
  • Load factor: the ratio between rentable and usable area, reflecting the tenant’s share of common space.
  • Free rent (abatement): months at the start of a lease when base rent is waived, sometimes while the tenant still pays operating costs.
  • Exclusive use clause: a landlord’s promise not to lease other space in the property to a direct competitor.
  • Co-tenancy clause: a retail protection that reduces rent or allows exit if key tenants leave the center.
  • ROFR / ROFO: right of first refusal or first offer on adjacent space, useful for growing tenants.
  • Holdover: staying past lease expiration, usually at a much higher rent set in the lease.

Storm, flood and insurance clauses for Florida tenants

In our Florida markets, a lease should say clearly what happens after a hurricane or flood. Tenants should look at who must rebuild and how fast, whether rent abates while the space cannot be used, when either side can terminate after major damage, and what insurance the tenant must carry for its own improvements, contents and business interruption. Tenants in triple net leases should also understand how the landlord’s property insurance premiums flow through to them, since those costs have risen in recent years.

Before signing, we check the building’s flood zone and elevation, roof age and condition, and any history of storm repairs. That helps you judge both the risk and how the landlord is likely to respond if something happens. Your insurance agent should confirm the coverage you need.

When we start, and what you sign

Our tenant engagements begin with a short written representation agreement. It names the market and type of space we are searching for, the term of the agreement, and how we are compensated, which in most cases is through the commission the landlord pays. It also confirms that we work for you, not the landlord. If a space we represent for an owner comes up as an option, we disclose that before you tour it. Ready to start? Use the contact page or call 239-256-5005.

Signage and visibility for retail and service tenants

For a retail or service business, signage can matter as much as rent. Leases should state what signs you may install on the building, on any pylon or monument sign, and in windows, and who pays for them. Local sign codes in Florida cities and New York City rules can limit size, lighting and placement, and historic districts add another layer of review. We check what is allowed before you commit, so the storefront you picture is one you can actually build.

Frequently Asked Questions

How much does a tenant rep broker cost?

In most commercial lease transactions the landlord pays the tenant representative’s commission as part of the leasing costs already budgeted for the space, so the tenant typically pays nothing directly. We confirm compensation in writing before any engagement.

When should I start looking for new space?

For small offices and retail, begin six to nine months before you need to move. For larger requirements or spaces needing significant build-out, start 12 to 24 months ahead. Permitting and construction timelines, which we can estimate for you, often drive the schedule.

What is the difference between NNN and gross leases?

In a triple-net (NNN) lease the tenant pays base rent plus its share of property taxes, insurance and common-area maintenance. In a gross or full-service lease those costs are included in the rent, usually with increases over a base year passed through. Comparing options requires converting them to the same basis, which we do in every proposal analysis.

Can you represent me in both Florida and New York?

Yes. We are licensed in both states and can manage multi-location requirements across Southwest Florida, Miami, Fort Lauderdale, Manhattan and Brooklyn.

What is a tenant improvement allowance?

A TI allowance is money the landlord contributes toward building out your space, usually expressed per square foot. Whether it is enough depends on the condition of the space and your plans; we estimate build-out costs early so the allowance you negotiate actually covers the work.

Do I need a broker to lease commercial space?

No law requires one, but the landlord has a broker working for them. Having your own broker gives you market data, competing proposals and someone checking the lease terms on your side, usually at no direct cost to you.

What is net effective rent?

Net effective rent spreads the value of concessions such as free rent and tenant improvement allowance across the lease term, so you can compare proposals with different structures on equal footing. We prepare this comparison for every set of proposals.

Is a sublease a good option for my business?

It can be. Subleases often come furnished and at a discount, with shorter terms. The tradeoffs are less control, dependence on the original tenant’s lease, and limited renewal rights. We review the underlying lease before you commit.

Can a tenant broker help me buy a building instead of leasing?

Yes. If owning makes more sense, we can run a purchase search alongside the lease search so you can compare both. See investment sales.

What is a good guy guarantee?

A guarantee common in New York City office leases. The guarantor is released from future rent if the tenant gives proper notice, pays rent through move-out and leaves the space in the required condition. Your attorney should review the exact wording.

Does Florida still charge sales tax on commercial rent?

Florida repealed its state sales tax on commercial rent effective October 2024. Rules can change and local details matter, so confirm current treatment with your CPA.

Have a requirement, a building or a site? Call us.

Licensed in Florida and New York. Tenant rep, investment sales, development sites and owner’s rep, one team, five markets.